Why do we offer you our non-standard parcel delivery service?
“I want to send a package abroad, but the courier companies do not accept because …” “I refused my order because …” “My package did not comply with the rules because …” “I do not dare to send my grandmother’s tableware because … ”
We get desperate messages and phone calls like this and the like that courier companies don’t take their packages because of their automated systems or the need for more careful handling.
Why? Improper size / weight (overweight or oversized package), improper shape, non-stackable, risk of breakage and fragility, or because its packaging is not a standard cardboard box, or simply an abnormal package and we could even list the reasons (eg. here).
Fortunately, many will find us who we can help transport non-standard packages as well!
We do not use a conveyor belt or an automated system during our deliveries, we do not transfer shipments to other cars if possible. It is usually delivered by the car that picked it up. We also try to transport directly, thus minimizing the possibility of possible damage. Our drivers handle packages and shipments carefully and attentively.
Don’t rely on chance either – deliver it with us!
We classify a package in our non-standard parcel delivery service that
- oversized, overweight package
- volume data and weight data are not proportional to each other, e.g. standard small package but 80 kg or 120 x 110 x 150 cm but 12 kg
- it is a fragile, fragile package that requires more careful handling than average
- it cannot be stacked, it cannot be packed on it
- cannot be clearly determined with three normal sizes
- special or irregular shape (eg cylinder, pyramid, tube)
Details
In our experience, with proper care and packaging, in many cases a non-standard package can be made into a standard package – using boxes and / or fillers.
We have no influence on what happens inside the box, due to the road conditions, railway crossings, lying police, potholes, proper packaging is essential inside the box as well. When transporting particularly important fragile elements, e.g. porcelain set, plate, glass, vase.
It is recommended to indicate the sender’s and consignee’s details on the packages (printed or with a felt-tip pen: name, exact address, telephone number) and also to indicate the order number. The latter will be replaced by a colleague at the time of recruitment if he is absent.
Price
Based on individual offer (depends on: nature of product, weight, size, place of dispatch, place of delivery, possible deadlines)
The items listed below are considered special shipments, please fill out the special shipment form by clicking here, that we can handle it according to your type with care: care, painting, sculpture, artwork, artefact, valuable object, musical instrument, car parts – additional body parts, IT equipment, consumer electronics, large household appliances, large sports equipment, stroller, electric car for children , large children’s toys, etc.
Hint:
- A fragile, vulnerable package should always be marked! Write that the bottom and the top should be marked with a fragile or footed arrow.
- When transporting two or three packages, it is also recommended to label and mark each package separately: e.g. 1/3, 2/3, 3/3
Shipping information
We ship to the following countries on a weekly basis:
- Hungary
- Austria
- Slovakia
- Czech Republic
- Germany
- Netherlands
- Belgium
- Luxembourg
- France
- Italy
- Sweden
- Denmark
We also provide transport to the following countries:
- Romania
- Slovenia
- Spain
- Portugal
- Switzerland
- Poland
- Norway
- Latvia
- Estonia
- Lithuania
- United Kingdom
What you can expect:
- Fast response times.
- Clear and reliable communication.
- Maximum flexibility.
- Safe and careful handling.
- Stress-free process.
- Domestic and international door-to-door transport, or the option to use our MaplogPoints.
Good to know
- We respond to quote requests as quickly as possible.
- All orders are finalized following written or telephone consultation.
- We plan our routes entirely around our customers’ orders, so we visit some areas more frequently than others.
- We arrange pickup and delivery times with both the sender and the recipient at least 24 hours in advance.
- We operate on a flexible schedule, so pickup and delivery may take place outside normal working hours, including early mornings and late evenings, while taking individual requirements into account.
- Estimated delivery time: 1–14 days, or up to 21 days for less frequently served areas.
- We do not use conveyor belts when handling shipments and, whenever possible, we avoid transferring items from one van to another. We generally aim to complete the delivery using the same vehicle that collected the shipment, reducing the risk of damage.
- Our standard transport service is door-to-door (curbside). In-home pickup or delivery is available in the Parisian region and as part of our moving services, subject to prior arrangement. Shipments can also be dropped off or collected at a MaplogPoint.
More about MaplogPoint
What is a MaplogPoint?
A warehouse where, by prior arrangement, you can drop off or collect your shipment in person.
Where are they located?
- The Netherlands – Ritthem
- Hungary – Dunaharaszti, Fót and Kazincbarcika
Why did we create them?
- Because some of our customers need this option.
- For some customers, dropping off or collecting their shipment at a MaplogPoint is more convenient.
- Customers do not need to be available at a specific pickup or delivery time.
- MaplogPoints also make it easier for us to serve locations outside our standard service areas, whether customers bring their shipment themselves or use a domestic courier service.
- If we visit a pickup or delivery area less frequently, customers can send their shipment to or collect it from a MaplogPoint, either in person or through a domestic courier service (usually used in Hungary).
Non-standard parcel delivery request an offer
About Us
We are a domestic and international transport, moving and storage company with 18 years of industry experience and market knowledge. Our goal is to provide a stress-free and reliable service for both individuals and businesses.
We built MAPLOG on the experience gained over the years, learning from mistakes and continuously improving, so that we can provide comprehensive, personalized solutions tailored to each customer’s needs.
We place particular emphasis on clear communication, fast response times and meeting agreed delivery deadlines.
We understand that every shipment and every move matters to its owner, so we give each order the attention it deserves.
Customers value personal contact from the first enquiry through to the completion of their order. That is why we provide direct assistance online throughout the entire process. Experience has shown that fully automated orders usually still require clarification, which is why we prefer personal communication.
Contact us and request a free, no-obligation quote through our website, by email or by phone.
Our results
International transport, international removals - for individuals and businesses
years of experience
countries
satisfied customer
orders
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